Easy IT Service Monitoring
SP Monitor is a monitoring solution specifically designed for incident management and IT service availability. It provides real-time IT infrastructure event management and event-business process correlation.
Monitor IT Services and Devices with Ease
- Real-time management of service availability and event flagging
- Immediate visibility of all events occuring within any part of the infrastructure
- Instant evaluation of incidents' impact on availability
- Incident reporting over time
- Monitoring of service levels
- Escalation and traceability
- Event-based service views
- Automatic response & notification configuration
"...we are able to proactively address malfunctions evenbefore the hotline team are notified by internal users." Ricard SA
What Make Sysload Different ?
- Data correlation and aggregation into intelligent availability indicators
- User-defined automated reations
- Top-down view of service availability: from enterprise to server level
- Simple integration within a CMDB
- Powerful, discrete data collection architecture
- Monitoring of log file and saturation analysis performed directly where the applications reside
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Proven benefits
- Faster incident processing
- Reduced risk of system unavailability
- Facilitated communication between helpdesk and system teams
- Simple installation for rapid results
- Intuitive solution with immediate benefits
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SP Monitor Manages Data Center Events
By means of powerful aggregation mechanisms, SP Monitor allows immediate determination of the impact of an event on the availability of applications, business processes or on the service provided to a particular geographical area. SP Monitor receives and stores event data, makes correlations and groups them within customizable views which can be accessed via an ordinary web browser. SP Monitor offers:
- Real-Time management of application availability
- Instant evaluation of incidents’ impact on availability
- Monitoring of service delivery levels
- Escalation and traceability
- Event-based service views
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Systems supported
- SP Monitor runs on all Windows platforms (2000, XP, 2003)
- Database server: MySQL, SQL Server
- Web environments: Apache, support for PHP
Monitoring mechanisms
- Built-in and custom device monitoring (IP, POP, SMTP, etc.)
- SNMP trap receiver
- SP Analyst agent event receiver (OS, virtualized system, databases and application)
- Sysload Log Monitor receiver
- Custom event receiver (API)
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Functionalities
- Precise event tracking every 5 seconds
- Real-time event flagging and correlation
- Web-based data collection architecture
- Integration and tracking of all event types (Native or third party, custom event receiver (API))
- Builty-in custom device monitoring (IP, POP, SMTP, etc.)
- Agent based and/or agent-less
- Remote web interface
- Secure, permission-based user access
- Centralized database
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